email-alert-from-address-defaults-to-workflow-user
When an Email Alert’s From Address is set to ‘Default Workflow User’ and no matching OrgWideEmailAddress exists, the From resolves to the Default Workflow User’s personal User email. In Runwal org, this is shraddha.shahari@runwalgroup.in displayed as ‘System Admin’. Always verify OWA list before assuming a From address is org-wide.