booking-cancellation-module-audit-baseline-apr-2026

Cancellation/Retention/Transfer module on Booking__c audited against BRD on 07-Apr-2026. Core skeleton is functional: status lifecycle, cancellation reasons with dependent sub-reasons, forfeiture/refund calculations, DoC/IOM/checklist tracking, approval processes, SAP integration, opportunity cloning for transfers, and payment transfer logic all implemented. Seven gaps remain: RERA flagging, team/TAT case tracking, demand reversal, involuntary notice chain, dual retention gate, plus two status value mismatches. Report at outputs/reports/cancellation-retention-transfer-audit-07-apr-2026.md.